Privacy Policy
OWNIA is committed to protecting your privacy and the security of your personal and asset information. This Privacy Policy explains how we collect, use, store and safeguard the information you provide when using our diamond and luxury asset registry services. By accessing or using the OWNIA website, registry platform or related services, you agree to the practices described below.
- Information We Collect
We collect personal information when you create an account, register an asset, subscribe to a membership or contact us. This may include your name, email address, phone number, residential or mailing address, account login details and payment information, which is processed securely through trusted providers.
To support the registry, we also collect asset information such as diamond or gemstone certificate numbers, Argyle lot numbers, carat, colour, cut and clarity information, descriptions, images, receipts and provenance details. Status updates such as registered, unregistered, claimed, lost or stolen may also be part of the data you provide.
We may automatically collect information such as your IP address, browser type, device details, usage patterns and cookies when you interact with our website or platform.
- How We Use Your Information
We use your information to operate and improve the OWNIA platform. This includes creating and maintaining your user account, registering assets, linking them to your profile, generating provenance or ownership documents, providing verification tools, supporting valuation features, processing payments, communicating service updates and preventing fraudulent activity. We do not sell your personal information. - Sharing Your Information
We share information only with trusted third parties when necessary to operate the platform. This may include payment processors, cloud hosting providers, data storage systems and technical service partners. We may also disclose information to law enforcement if required by law or if you request assistance for a lost or stolen asset. We do not share your information with jewellers, third-party buyers or insurers unless you have given explicit permission. - Registry Visibility and User Control
OWNIA offers both private and public registration options. Private registrations are visible only to you and authorised OWNIA staff. Public verification allows certificate numbers or asset identifiers to be searchable, but personal details are never displayed. You can edit, download or delete your records at any time. - Cookies and Tracking
We use cookies and similar technologies to maintain secure login sessions, improve site performance and understand user behaviour. You may disable cookies in your browser settings, although core features of the registry may not function correctly without them. - Data Security
Your data is protected through encrypted HTTPS connections, secure cloud hosting, restricted internal access and regular security reviews. Payment details are managed by PCI-compliant third-party providers and are never stored on OWNIA servers. - Your Rights
Under Australian Privacy Law, you are entitled to access the information we hold about you, request corrections, request deletion of your account or records (unless legally required to retain them), opt out of marketing communications and request a copy of your stored data. All requests can be made by contacting support@ownia.org. - Third-Party Links
Our website may contain links to external websites. These websites have their own privacy practices, and we encourage you to review their policies separately. OWNIA is not responsible for their content or handling of personal information. - Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date. - Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at support@ownia.org or visit www.ownia.org.